Billing, Subscription, Cancellation and Refund Policy

1. Purpose and contractual status

This Policy applies to paid Memberships, standalone digital products and One-on-One Coaching offered through womenloveproage.com, its subdomains and the Kajabi platform.

It supplements and forms an integral part of the Women Love Pro-Age Terms and Conditions. If there is an inconsistency, this Policy prevails only in relation to billing, subscriptions, cancellations and refunds, subject to mandatory applicable law.

2. Prices and payment processing

Prices are displayed in United States dollars unless otherwise stated at checkout. The total amount due, billing frequency and any applicable taxes or charges collected by the Owner are displayed before the User submits an order.

The amount confirmed at checkout is the final amount charged by the Owner. A User's bank, card issuer or payment provider may nevertheless apply its own currency-conversion charge or another third-party fee.

Purchases are completed through Kajabi and payments are processed by Stripe or another payment processor identified at checkout. The Owner does not directly collect or store complete payment-card details.

By submitting an order, the User authorizes the applicable payment processor to charge the selected payment method for the amount and, where applicable, at the recurring frequency clearly displayed before purchase.

3. Delivery and access

Digital content and services are made available through the Kajabi members' platform, course library, Community or another online area designated by the Owner. Digital content is primarily accessed online. Certain lessons may also include downloadable resources, such as PDF guides, worksheets or similar materials.

Users must maintain a compatible device, supported software and a sufficiently reliable internet connection. Access is personal, limited to the purchasing User and may not be shared or transferred.

4. Membership plans

Women Love Pro-Age offers Monthly and Annual Membership plans. The applicable price, billing frequency, included services and promotional conditions are displayed before purchase.

A Membership includes access to the Kajabi Community, live Roundtables and their available recordings, and the Foundational 3D Yoga video course available through My Library, together with any other content identified in the applicable offer.

Private One-on-One Coaching is not included in the Membership and must be purchased separately. Active Members receive an additional 10% discount on the Foundation Session, Advanced Coaching Path and Premium Coaching Path. The discount applies to the checkout price of the eligible Coaching offer, only while the Membership is active, must be used as instructed and cannot be applied retroactively.

5. Free trial

Where displayed at checkout, eligible Users may receive a limited seven-day free trial. During the free trial, the User receives the same access included in the selected Membership offer, including the Community and the Courses included in that offer. One-on-One Coaching and any separately sold Product are not included unless expressly stated.

A valid payment method may be required when the trial starts. Unless the User cancels before the trial expires, the trial automatically converts into the Monthly or Annual Membership selected at checkout and the payment method will be charged accordingly.

If the User cancels before the end of the trial, the paid Membership will not begin and no Membership fee will be charged. Trial access may end when cancellation becomes effective or at the end of the trial period, as indicated in the User's account.

Trials may be limited to one per person, account, household or payment method. The Owner may refuse repeated or abusive attempts to obtain additional trials. A free trial does not replace or restrict any mandatory withdrawal or cancellation right.

6. Automatic renewal

Monthly Memberships renew automatically each month. Annual Memberships renew automatically each year. At each renewal, the applicable recurring fee is charged to the payment method on file unless the User cancels before the renewal is processed.

Before purchase, the checkout identifies the recurring price, billing frequency, duration of any trial, price payable after the trial, renewal conditions and available cancellation method.

Any renewal notice required by applicable law will be provided within the legally required period.

7. Price changes

The Owner may change Membership prices prospectively. Existing Members will be informed of a price increase at least 30 days before it applies, unless a longer period is required by law.

A changed price applies no earlier than the first renewal occurring after the notice period. Where applicable law requires additional consent, the changed price will not be charged without that consent.

8. Membership cancellation

Users may cancel a Membership at any time through the subscription settings available in their Kajabi account or by contacting support@womenloveproage.com.

Cancellation prevents future renewals and does not normally end paid access immediately. After cancellation, access continues until the end of the billing period already paid, unless the Membership is terminated for a serious violation of the Terms or applicable law requires a different result.

The cancellation request must be submitted before the next renewal is processed. A request submitted after a renewal charge does not normally create an automatic right to a refund. Cancellation must not be obstructed or made unnecessarily difficult.

9. Membership refunds

Except where required by applicable law or expressly stated in the applicable offer, Membership payments are non-refundable after they have been processed.

The Owner does not normally provide full or proportional refunds for failure to use the Membership, failure to attend a Roundtable, failure to view available content, forgetting to cancel before renewal, changed personal circumstances or cancellation before the end of an already-paid billing period.

This does not affect refunds required because of mandatory consumer rights, duplicate or incorrect charges, non-conforming services or the Owner's inability to provide a material part of the purchased service.

10. Coaching purchases

Women Love Pro-Age offers three separate One-on-One Coaching purchases: the Foundation Session, consisting of one session; the Advanced Coaching Path, consisting of five sessions; and the Premium Coaching Path, consisting of nine sessions. Each is a one-time purchase, is independent from the Membership and does not renew automatically.

The price, number and duration of sessions, included follow-up support and intended programme period are displayed in the applicable offer. Sessions are personal and non-transferable unless the Owner agrees otherwise in writing.

A Coaching Package should be completed within the period stated in the offer or within another period agreed in writing. A delay caused by the Owner will result in a reasonable extension.

11. Rescheduling and missed sessions

A User may reschedule a Coaching Session without charge by providing at least 24 hours' notice, subject to availability.

If the User cancels with less than 24 hours' notice, fails to attend, joins too late for the session to be reasonably performed or is unavailable at the scheduled time, the session may be considered used and will not normally be refunded. Exceptional emergencies may be considered at the Owner's reasonable discretion. A late arrival does not ordinarily extend the scheduled end time.

If the coach must cancel, the session will be rescheduled without charge. If the Owner is unable to provide or reschedule it within a reasonable period, the User will receive a refund for the affected session or unused part of the Coaching Package.

12. Coaching refunds

Except where required by law, Coaching purchases are non-refundable once the relevant service has started or a session has been provided.

Nothing in this Policy limits a mandatory right to withdraw from a distance contract. Where that right applies and a User asks for Coaching to begin before the statutory withdrawal period has expired, the User will be asked to submit a separate electronic request for immediate performance. Where permitted by law, the Owner may retain or request a proportionate amount for services already performed.

The nature, limits and responsibilities associated with Coaching are set out in the Health and Coaching Disclaimer.

13. Standalone digital products

Where a video course or other digital product is sold separately from the Membership, its price, access period and included content are displayed before purchase.

Except where required by law, payments for standalone digital content are non-refundable after access has been provided. Where applicable, immediate access will be provided only after the User has submitted a separate electronic consent to immediate digital delivery and has acknowledged its effect on any statutory right of withdrawal.

14. Failed or disputed payments

If a payment fails, is declined or is reversed, the Owner or payment processor may retry the payment and may suspend access until the outstanding amount has been successfully paid.

Users should contact the Owner promptly if they believe a charge is incorrect or unauthorized. Nothing in this section restricts a User's right to contact their payment provider or exercise rights provided by applicable law.

15. Separate account and privacy requests

Membership cancellation, account closure and the exercise of personal-data rights are separate operations.

• Membership cancellation stops future recurring charges.
• Account closure closes the Kajabi account and ends access when applicable.
• A personal-data request concerns deletion, access, correction or another privacy right.

Cancelling a Membership does not automatically close the account or delete personal data. Closing an account does not automatically erase information that the Owner must retain for tax, accounting, fraud-prevention, dispute-resolution or other legal purposes.

Account closure can be requested only by e-mail to support@womenloveproage.com and is carried out by the Owner; it is not available as a self-service Kajabi operation. Before completing the request, the Owner will take reasonable steps to verify the User's identity and will inform the User that account closure terminates access immediately. The account will be closed after the User confirms the request.

Closing an account cancels future Membership renewals and immediately ends access to the Membership, Courses, Community, Roundtables, recordings and Coaching areas associated with the account. The User therefore gives up any unused paid access. Account closure does not create a right to a full or proportional refund, except where required by applicable law.

Following closure, personal data will be deleted or anonymized where applicable. Information that must be retained for tax, accounting, fraud-prevention, dispute-resolution or another legal purpose may be kept for the applicable retention period.

Privacy requests are handled according to the Privacy Policy and must be identified separately from an account-closure or Membership-cancellation request.

16. Mandatory consumer rights

Nothing in this Policy excludes, restricts or overrides rights that cannot lawfully be waived. Depending on the User's location, mandatory rights may include a statutory withdrawal period, remedies for non-conforming digital products or services, renewal reminders, accessible online cancellation and refunds in specific circumstances.

Where a statutory withdrawal right applies, a User who wants access or performance to begin before the withdrawal period expires must submit a separate electronic request before early access or performance begins. If the User does not submit that request, the Owner will not begin access or performance during the withdrawal period and, where immediate commencement is an essential feature of the offer, the purchase cannot be completed.

The electronic form is separate from acceptance of the Terms and from marketing consent. It will record the User, relevant offer, date, time and version of the declarations submitted. The Owner will provide confirmation of the request and acknowledgements on a durable medium.

To exercise an applicable statutory right of withdrawal, the User may send an unequivocal statement before the withdrawal period expires to support@womenloveproage.com. The statement should identify the relevant Product and the e-mail address used for the purchase so that the contract can be located. No reason for withdrawing is required.

The following model may be used, but is not mandatory:

Subject: Withdrawal from contract – [Product]

To MB METHOD LTD.,
I hereby give notice that I withdraw from my contract for [Product], purchased on [date].
Name: [full name]
Account e-mail: [e-mail address]
Date: [date]

A withdrawal request is separate from Membership cancellation, account closure and a personal-data request. Exercising a right of withdrawal does not require the User to close the Kajabi account or request deletion of personal data. The Owner will acknowledge receipt of the withdrawal request by e-mail.

17. Contact

Withdrawal requests, Billing questions and Membership cancellation requests may be sent to support@womenloveproage.com.

Legal notices may be sent to info@womenloveproage.com.